NTT Communications (NTT Com) has announced the immediate availability of its Global IT System Management Service in North America and Europe. Already available in Asia, the Global IT System Management Service provides enterprise users with a comprehensive support package to monitor and manage their overseas IT infrastructure via NTT Com’s network operation centres in New York, London, and Paris. An enhanced web-based portal service supplements this service for easy monitoring by service subscribers. The service allows users to have NTT Com operation centers to monitor and troubleshoot their networks on a 24x7 basis for optimal IT asset management. This eliminates the need for upfront investment in their proprietary monitoring software and equipment. Additional features such as data backup services are available upon request for cost-effective operation. NTT Com’s web-based portal services is also available for the Global IT System Management Service users, enabling them to view up-to-date operational information on their systems including traffic patterns, event logs, security risk levels and IT asset information.

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