Tuesday, 06 January 2009
Home arrow Newsdesk arrow Contracts arrow Siemens Business Services wins order from Turkish Ministry of Finance worth $US64mn

Siemens Business Services wins order from Turkish Ministry of Finance worth $US64mn Print E-mail
Saturday, 10 July 2004

05 July, 2004: The Turkish Ministry of Finance has commissioned Siemens Business Services to integrate 326 government offices into a nationwide communication network and to implement the necessary hardware and software for electronic signatures, which will thus be introduced in Turkey for the first time in such a large scale. This project is worth $US64mn and follows on from an order to automate the tax authorities awarded to Siemens Business Services in 1998. The Turkish Ministry of Finance aims to implement quick and straightforward administrative workflows, accompanied by greater transparency in its tax data. By the time the project is completed in the summer of 2005, it is scheduled that all 599 offices (tax offices, regional finance offices and tax inspector offices) of the General Directorate of Revenue will be networked.

In future, Turkish citizens will be able to submit their tax returns via the internet and will be able to call up their tax file online whenever they want. Citizens stand to benefit from quicker processing – for example transactions (declaration, payments) can be finalized in a shorter time. Additionally, with the new system they are not obliged to go to the tax office personally any more.

As prime contractor in this major project, Siemens Business Services is responsible for all services, from system design to rollout, right through to training. Since April 2004 the IT service provider installs more than 300 servers, some 10,000 PCs and over 5,000 printers, and has networked the authorities with a Wide Area Network. In addition, it is in charge of implementing the security hardware and software. Secure access via the internet is ensured by the use of digital signatures and encrypted data transfer via a Public Key Infrastructure. Another feature designed to enhance security is a disaster recovery solution capable of tax ID applications. On top of this, the Siemens subsidiary will set up a data warehouse system for the central storage of all tax data, that allows the better control of all tax relevant transactions, and establish the necessary IT infrastructure for a call center. Here, ministry staff will be on hand to answer any questions Turkish citizens may have about their tax affairs. Finally, the IT service provider will train more than 15,000 revenue officers to handle the new technology.

Osman Arıog˘lu, General Manager of the Turkish Ministry of Finance, comments: "this project will provide the foundation for additional public projects that will bring Turkey closer to e-government."

The General Directorate of Revenue in Turkey comprises 299 tax offices, which serve as a point of contact for taxpayers, regional finance offices in 81 cities, which are responsible for administrative issues, and 219 tax inspectorate offices. The directorate has a staff of 35,000 and is primarily responsible for implementing tax laws, preparing administrative regulations, collecting income tax and carrying out tax audits.

www.siemens.com


 
< Prev   Next >