Tata Teleservices, India's leading private telecom service provider has announced a strategic outsourcing of its entire IT infrastructure management to Tata Consultancy Services (TCS). TCS will manage the IT infrastructure of Tata Teleservices Ltd. (TTSL) and Tata Teleservices Maharashtra Ltd in a deal which is estimated to be worth over US$250mn over 5 years. The partnership with TCS will provide a comprehensive IT roadmap for TTSL with a state-of-the-art infrastructure to support existing and new business initiatives while delivering high quality service. The key 'technology' differentiator will be a robust, technologically scaled infrastructure and systems capable of servicing the needs of millions of TTSL's customers. The scope of the engagement includes management of all IT related activities including implementation, application development and maintenance as well as change management across the enterprise. In addition, management of Data Centres, Information Security Management, training end- users on new applications, Disaster Recovery and Business Continuity will also be the responsibility of TCS as a part of the strategic engagement.
www.tcs.com