Vodafone Hungary has implemented Amdocs Billing to support its 2mn wireless subscribers. The Amdocs solution integrates all customer data  and product offerings onto a single platform, enabling Vodafone Hungary to increase profitability by offering hundreds of new services to its subscribers in weeks instead of months.  In addition, the company has selected Amdocs Self Service, which is part of Amdocs CRM. Amdocs was the systems integrator for the billing deployment and will also serve in this role for the Self Service implementation. With Amdocs Self Service providing online account management capabilities to the Vodafone Hungary subscribers, the integrated Amdocs solutions will enable Vodafone Hungary to create a single view of every customer, regardless of whether the subscriber has a pre-paid or post-paid plan, while all customers have a single access point to the carrier.  This helps move Vodafone Hungary move closer to adopting an ICM strategy, which can help the carrier build stronger, more profitable customer relationships.
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