Motive has announced that Hughes Network Systems, a leading provider of broadband satellite solutions, will use Motive software to build intelligent automation into its broadband offerings - greatly simplifying the process of rolling out and supporting new high-speed Internet services. With this announcement, Motive is now the only vendor providing broadband management solutions to service providers in the DSL, cable, and satellite markets.

Hughes pioneered the development of high-speed satellite Internet services, which it sells globally. Available to consumers, small office/home office, and commercial enterprises, Hughes is rapidly expanding its subscriber base, and is increasingly focused on gaining efficiencies in rolling out and supporting new services.

Hughes will use a combination of Motive's High-Speed Data Fully Automated Service Technology (FAST) solution and device management software to automate the entire satellite service lifecycle, from service activation, troubleshooting and problem resolution, to ongoing maintenance, and service upgrades. Motive's device management technology will help Hughes remotely deploy, configure, and manage its customer-premise equipment used in the delivery of its high-speed Internet services. In addition, Motive's solution will provide Hughes subscribers and customer service representatives assisted and self-service support tools via the phone and Web, eliminating many costly manual tasks. Motive also will be an integral part of the Hughes proactive monitoring system for enterprise customers.
www.motive.com