ntl:Telewest Business has launched IP Multimedia, a new range of communication services that integrates video calls, phone calls, voicemail, email and the presence-based benefits of instant messaging into a online working environment. IP Multimedia provides a platform for more effective communication with teams, both large and small. The new service uses IP phones as well as a voice and video softphone application. The main features are instant messaging, which provides a secure online 'talk' environment with correspondence displayed live; video calling and conferencing from PC-to-PC using web cameras. Additional features include IP telephony call and voicemail services supported by extensive phone directories; and presence indicators, providing a live list of which colleagues are available at any one time. The service can be used from any office or location via a secure internet connection. IP Multimedia is a complete suite of tools designed for communicating with colleagues more efficiently. The new services make it easy to determine whether colleagues are available through an online Presence information, enabling questions to be answered quickly, group dialogue to be undertaken faster and many meetings to be conducted online rather than in person.
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