BT has unveiled a new structure that will deliver faster, more resilient and cost effective services to customers wherever they are. The move is designed to accelerate BT's transformation into a networked IT services company, delivering software driven products over broadband. It builds on the success of the past five years, keeping BT ahead of the game. BT is bringing together its world class people from design, operations, IT and networks into a single reporting structure under Andy Green who moves from being Chief Executive of BT Global Services to become CEO of Group Strategy and Operations.  Francois Barrault becomes Chief Executive of BT Global Services and joins the BT Board. Francois moves from his current role of President of BT International where he has established a record of exceptional growth in BT's operations outside the UK. Both appointments take immediate effect. Andy will lead two new business units that will design and operate services across the world to meet the needs of BT Retail, BT Global Services, BT Wholesale, Openreach and the wider communications industry. "BT Design" will be responsible for the design and development of new services. "BT Operate" will be responsible for their deployment and operation. Approximately 20,000 BT employees will move into these new units from other parts of the business. The structure will benefit customers by bringing them new services quicker, making them more reliable, easy to buy and easy to use. In his new role Andy will also have responsibility for driving this transformational change throughout BT. The lines of business, BT Retail, BT Global Services and BT Wholesale, retain their critical responsibility for marketing sales and customer service to their consumer, business and wholesale market segments. Openreach remains unchanged retaining its role of providing highly regulated products and services.
www.bt.com