|
Norwegian operator looks to boost ARPU |
|
|
|
Wednesday, 16 April 2008 |
NetCom of Norway has selected Comverse Multimedia Call Completion as part of a Total Call Completion strategy designed to address the needs of voicemail and non-voicemail users alike, optimise network resources, increase end user satisfaction and steer virtually all network traffic to a billable conclusion. Complementing existing call completion solutions such as Voicemail and Who Called, which delivers information about missed calls, Comverse Multimedia Call Completion addresses the preferences of the non-voicemail user segment. Upon calling an unavailable person who does not have voicemail, the calling party is encouraged to record a voice message that is delivered immediately by MMS or SMS. The called party instantly sees the notification and clicks to hear the message. Messages are viewed in a visual manner and can be heard in any desired order. Single-keypress callbacks further boost traffic, user satisfaction and network activity. Moreover, the Multimedia Call Completion experience can be enhanced and made more fun with multimedia elements, such as personalised or operator-branded video clips and animated graphics.
www.comverse.com |
