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Hub télécom implements Highdeal solution |
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Wednesday, 16 April 2008 |
Highdeal has successfully deployed its solution at Hub télécom, a subsidiary of Aéroports de Paris group and a leading specialist in operating telecoms networks and other complex sites, to manage the real-time pricing and billing of its services. Hub télécom focuses on strategic business sectors such as airports, exhibition and conference centres, ports and transport hubs. With the company’s wide range of services including telephony, data transmission, mobile, multimedia and IT services, Hub télécom meets the communications needs of their clients, serving nearly 1,400 companies and more than 150,000 users daily. In 2007, Hub télécom decided to replace their billing system. They were looking for a robust, flexible and long-lasting solution that would give them the ability to quickly modify and introduce new services and increase over-all customer satisfaction while minimising the number of manual processes, which were reducing productivity in the billing process. After a comprehensive tender process in which seven leading vendors in the billing industry were evaluated, Hub télécom selected the Capgemini and Highdeal partnership. The great synergy between these two companies was a determining factor in Hub télécom’s decision. In addition, Capgemini and Highdeal offered a flexible, adaptable and user-friendly solution capable of incorporating Hub télécom’s current billing structure and of integrating new proposals (such as cross-selling or complex discounts), to correspond with the launch of new offers.
www.highdeal.com |
