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EU mobile data market growing rapidly Print E-mail
Tuesday, 17 June 2008
Usage of mobile data services, which enable people to access the Internet, email and other multimedia on the move, is growing rapidly in the European Union as mobile broadband networks proliferate and prices fall. The EU's mobile data market* grew by 40% to €7bn in 2007 as operators invested more than €20bn in enhancing their mobile networks and services, according to research by Wireless Intelligence and consultancy AT Kearney for the GSM Association. In the year to April 2008, the number of 3G users in the EU doubled to 112 million. Europe has adopted 3G faster than any other region of the world. The cost of 3G services, 3G handsets, 3G-enabled laptops and dongles that enable laptops to connect to mobile broadband networks is falling steadily. In some European markets, mobile broadband services are now priced lower than comparable fixed-line broadband services. For example, mobile data services are available in the UK for as little as £10 (€13) a month and in Austria for €10 a month. Moreover, AT Kearney estimates that the average retail price of data roaming, which enable travellers to access multimedia services using a mobile phone or laptop, fell by 25% in the year to April 2008 in the EU and that EU data roaming traffic grew 75% over the same period. AT Kearney also estimates that the average price of text messaging roaming services fell 18% in the year to April 2008

Many mobile operators now offer data services in large bundles for a flat fee and are introducing new measures to inform customers of their usage and the price of the service, giving customers better control over their spending and reducing the likelihood of unexpectedly high bills. Some operators, for example, send customers who reach the limit of their bundle a message warning them that they have exceeded their limit. Customers are then disconnected if they do not respond. One operator group even plans to cap monthly bills irrespective of usage.

"Competition, including from Wi-Fi, is delivering dramatic reductions in the retail price of data services, which give mobile users the convenience of being able to access email, the Internet and other multimedia services wherever they travel within Europe," said Tom Phillips, Chief Government & Regulatory Affairs Officer of the GSMA. "We expect prices to continue to fall as operators further innovate around tariffs and more and more Europeans use these services as a part of their everyday lives."

The popularity of mobile email services with regular travellers is a good example of how the market is delivering highly successful data roaming services at attractive prices. Services that enable travellers to send and receive emails within Europe, via a Blackberry or similar device, are available for as little as 15 euros a month.
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