| EU mobile data market growing rapidly |
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| Tuesday, 17 June 2008 | |
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Usage of mobile data services, which enable people to access the Internet, email and other multimedia on the move, is growing rapidly in the European Union as mobile broadband networks proliferate and prices fall. The EU's mobile data market* grew by 40% to €7bn in 2007 as operators invested more than €20bn in enhancing their mobile networks and services, according to research by Wireless Intelligence and consultancy AT Kearney for the GSM Association. In the year to April 2008, the number of 3G users in the EU doubled to 112 million.
Many mobile operators now offer data services in large bundles for a flat fee and are introducing new measures to inform customers of their usage and the price of the service, giving customers better control over their spending and reducing the likelihood of unexpectedly high bills. Some operators, for example, send customers who reach the limit of their bundle a message warning them that they have exceeded their limit. Customers are then disconnected if they do not respond. One operator group even plans to cap monthly bills irrespective of usage. "Competition, including from Wi-Fi, is delivering dramatic reductions in the retail price of data services, which give mobile users the convenience of being able to access email, the Internet and other multimedia services wherever they travel within The popularity of mobile email services with regular travellers is a good example of how the market is delivering highly successful data roaming services at attractive prices. Services that enable travellers to send and receive emails within www.gsm.org |
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