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Solution1 to manage Anglian Water network |
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Monday, 04 August 2008 |
Solution1, a leading communications service provider of voice, data and converged services, has announced a major contract win for the provision and ongoing management of fixed line telephony services to Anglian Water. The contract, worth several million pounds per annum, is set to run for a minimum two and a half year period. Anglian Water has an extensive telecoms infrastructure across the region with over 3800 employees to connect and major call centres to manage Anglian Water, which handles over 2 million calls a year from its customer base, puts customer service among its top business priorities and intends to work closely with Solution1 to ensure they continue to provide leading edge service levels and performance. In addition to their fixed line and voice telephony provisioning, Solution1 will also be working with Anglian Water to develop a converged Hosted IP platform which includes the deployment of a VoIP strategy and supporting infrastructure. Solution1 will work directly with the Anglian Water IS/IT teams to develop these solutions.
www.solution1.co.uk |
