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Telenet NV selects Empirix for VoIP service monitoring

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Telenet NV selects Empirix for VoIP service monitoring

Wednesday, 01 October 2008

Empirix Inc, which helps organizations adopt complex communications solutions with confidence, announced today that Telenet NV,

Belgium

’s largest cable operator, has chosen Hammer XMS to monitor its Voice-over-IP (VoIP) network to ensure the highest quality telephony service to its residential and business customers.

Telenet NV selected the Empirix solution for its ability to deliver a comprehensive view of its VoIP service and network operations. Hammer XMS’s diagnostic, correlation and reporting capabilities provide Telenet’s network operations and service assurance teams with insightful operational data at their fingertips. This enables technicians to monitor the Telenet network at a more granular level and proactively identify and rectify problems efficiently. Hammer XMS also provides Telenet with unparalleled scalability, ensuring it can accurately assess service quality as the traffic within Telenet’s network grows.

“We aim to provide our customers with the best possible service experience,” says Peter Michiels, Senior Vice President Network & System Engineering, Telenet NV . “In choosing Empirix, a worldwide leader in VoIP monitoring, we are confident Hammer XMS is the right solution to give us the visibility, at the call detail level and the aggregate service level, that we need to meet the demands of our customers.”

Gordon Eddy, senior director, product management and marketing at Empirix says, “We’re proud to be working with Telenet to help it ensure the quality and reliability of its network today and as it grows over time. Telenet’s strict requirements for scalability, detailed analysis and diagnostic capabilities, and the ability to ensure high quality of service align perfectly with the functionality provided in the Hammer XMS platform.”

Empirix’s Hammer XMS is a carrier-class monitoring solution designed to ensure the reliability and quality of next-generation services. Hammer XMS offers network engineering, planning, operations and customer care teams the ability to both efficiently and confidently deploy new services and maintain current services with higher quality and at a lower cost.

Empirix is represented in the Benelux region by its partner INDES - IDS BV.
Empirix is exhibiting at Broadband World Forum Europe 2008, 29 September – 2 October 2008, Brussels , Belgium and can be found at stand 665.
www.empirix.com