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Bandwidth.com deploys Ditech Networks solution |
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Friday, 10 October 2008 |
Bandwidth.com, an innovative business communications provider, has purchased and installed Ditech's Packet Voice Processor (PVP) solution to support Web 2.0 and VoIP applications. Bandwidth.com is using PVP to bridge the voice quality gap between Web 2.0 and the public switched telephony network (PSTN). Bandwidth.com's customers make extensive use of Web 2.0 VoIP applications. Many of these Internet Protocol-based applications are accessed by subscribers using mobile or landline phones and PSTN networks. Transporting voice across multiple IP and PSTN networks can create a measurable degradation in voice quality, causing subscriber dissatisfaction and slowing the adoption of internet voice applications that rely on voice. Bandwidth.com has deployed PVP with two of Ditech's voice quality applications: Experience Intelligence (EXi), and Voice Quality Assurance (VQA). EXi non-intrusively measures speech quality in real-time, on every call. Information from EXi about signal, noise, echo, and packet loss can be input into an industry-standard model to compute MOS or R-Factor scores that indicate what kind of voice quality was experienced by callers. VQA non-intrusively and automatically detects and eliminates problems that degrade voice quality. The application mitigates web- and network-induced impairments, impairments from the caller's environment, and impairments from the caller's device, in real-time, on both ends of the call.
www.ditechnetworks.com |