A leading communications service provider in the EMEA region (Europe, Middle East and Africa) has signed a multi-million dollar contract for Redknee’s Turnkey Converged Billing (“TCB”) solution. This solution enables the operator to manage its wireless, fixed, and broadband services with a complete converged billing solution, providing a seamless triple-play experience to its subscribers. It is anticipated that more than half of the revenue from this contract win will be recognized in fiscal 2009. By consolidating its billing and customer relationship management (CRM) systems onto one converged platform, the operator is able to provide a unified experience to multi-service subscribers, enable cross service bundles and promotions, as well as facilitate simpler payment options. Furthermore, through a unified CRM solution, significant improvements can be made in the subscriber service experience, allowing the operator to fulfill its mission of providing the best customer experience to their consumer and corporate subscribers.
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